FREQUENTLY ASKED QUESTIONS

Wash in cold water with a mild detergent or soap and hang dry.

If you are in the UK it can take up to 3 business days.  Orders placed within the EU can take between 5-7 business days. 

We want our customers to purchase with peace of mind and so we are happy to take any returns provided the purchased pack/kit is unused and unopened.  Due to the nature of this product, we cannot accept any used or opened Wingman packs and they must be in a condition that enables us to resell.  In the unlikely event that your Wingman products arrive damaged then you are entitled to a free replacement once the damaged products have been returned to us which must be within 14 days of purchase. 

Please note: You must return the Wingman products to us (at your own risk and cost) within 14 (fourteen) days of notifying us by recorded delivery or courier to Wingman Covers Ltd. We will not be responsible for any costs associated with returning the Wingman products to us.

Postage outside the UK can be calculated on our postage calculator on the payment page.

We are proud that Wingman seat covers and tray covers are reusable and recyclable.

If looked after properly, you can use the seat covers and tray covers on at least 4 return journeys, though they should be washed and dried between uses.  The face masked and wipes are one-time use only.  The face masked are not recommended to be used for more than 4 hours.

Absolutely!  Head to our Add Ons section where we are continually adding products that we think will help make your travel journey easier.

Absolutely!  You’ll find them in our Add-ons section.  TIP:  The credit card sized spray you receive with your first purchase is refillable.  Just pop the tip off the top and you can refill it with up to 20ml of antibacterial liquid.

The active ingredient in the antibacterial wipes is 70% isopropyl alcohol

 A mixture of effective biocides, which quickly eliminate unwanted microbes on
the skin (see a more detailed description under the Add on section)

Of course! Just email us at info@wingmancovers and we’ll respond back within
24 hours.

The seat cover and tray cover are made up of soft, non woven material which is
reusable, recyclable and eco-friendly.

Just head to the product page, use the drop down menu to choose your
package and you’re good to go!

The seat cover and tray cover form a physical barrier to germs but are not
approved for use where medical protection is required. Anyone with particular
health concerns or specific health issues should seek the advice of their usual
medical professionals. The masks are 4 layered disposable masks similar to
surgical style masks. The antibacterial wipes and spray contain liquids that are
regularly used as biocides.